SHIPPING POLICY
Thank you for shopping with Bbcarparts. We strive to deliver your order in the most efficient and timely manner. Please read our shipping policy below for more details on our shipping process.
- Shipping Methods & Delivery Times
We offer the following shipping options:
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- Standard Shipping: Estimated delivery time is 5 to 7 business days.
- Express Shipping: Estimated delivery time is 1 to 3 business days.
Delivery times may vary depending on your location, and there could be delays due to factors beyond our control (e.g., weather, carrier delays).
- Shipping Charges
Shipping charges are calculated based on the weight, size, and delivery location of your order. Shipping costs will be displayed at checkout before you confirm your purchase.
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- Free Shipping: We offer free standard shipping on orders over $50.
- Flat Rate Shipping: $9.95 for standard shipping on orders under $50
- Order Processing Time
We aim to process and ship your order within 1-2 business days after your order is confirmed. Orders are processed on business days (Monday to Friday, excluding holidays). If there is a delay in processing, you will be notified via email.
- Shipping Restrictions
We currently ship to Australia. If your shipping address is outside our shipping areas, please contact us at support@bbcarparts.com.au to discuss alternative shipping options.
- Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can track your order using the tracking number provided.
- Delivery Issues
We are not responsible for any delays, or lost, or damaged items during transit, as these are handled by the shipping carrier. However, if you encounter any issues, please contact us at support@bbcarparts.com.au, and we will assist you in resolving the problem.
- Incorrect Address or Missing Information
Please ensure that all shipping information is accurate and complete. If the address is incorrect or incomplete, the shipping carrier may be unable to deliver your order, and we cannot be held responsible for any delays or additional shipping fees. If you realize there is an error in your shipping information, please contact us immediately.
- Shipping to PO Boxes or APO/FPO Addresses
We do ship to PO Boxes, APO (Australian Post Office).
- International Shipping
For international orders, customs duties, taxes, and other fees may apply, depending on your country's regulations. These charges are the responsibility of the customer.
- Changes to the Shipping Policy
We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly.
- Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us at support@bbcarparts.com.au or .